Page 20 - 2024 - Q2 - Minerva in Focus

MINERVA IN FOCUS Digital innovation in shipping

The Role of IT Support in Cloud Adoption User Training and Support
IT Corporate support plays a crucial role in the successful adoption • Training: Providing training sessions for employees to famil-
and management of cloud computing technologies. Key respon- iarise them with new cloud tools and best practices.
sibilities include: • Support: Offering ongoing technical support to address
any issues that arise and ensure the smooth operation of
Migration and Implementation cloud services.
• Planning: Developing a comprehensive migration plan to Monitoring and Optimisation
transition from on-premises systems to cloud-based solu- • Performance Monitoring: Continuously monitoring the
tions. performance of cloud services to identify and resolve any
• Execution: Executing the migration process, ensuring min- bottlenecks or issues.
imal disruption to business operations. • Cost Optimisation: Regularly reviewing usage patterns to
Security and Compliance optimise costs and eliminate any unnecessary expenditures.
• Data Security: Implementing robust security measures to
protect sensitive data stored in the cloud, including encryp- ΙΤ Corporate support is essential in driving this digital transformation,
tion, access controls, and regular security audits. ensuring seamless implementation, robust security, and continuous
• Compliance: Ensuring compliance with industry regulations optimisation of cloud resources. By embracing cloud technologies,
and standards, such as GDPR and ISO, by configuring cloud shipping companies can navigate the complexities of modern mar-
services appropriately. itime operations and achieve new levels of operational excellence
and competitiveness.

18 ISSUE 28 / Q2 2024