Page 13 - 2021 - Q2 - Minerva in Focus
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SEAFARER WELLBEING ALL ACT






        ASK                                DO:                                DON’T:
                                           •  Find the right time and place
                                                                              •  Make assumptions
                                           •  Start right                     •  Diagnose
                                           •  Give them the ‘space’ to talk

        LOOK                               DO:                                DON’T:
                                                                              •  Comment on their appearance
                                           •  Be aware of differences in what
                                              people say and how they appear  •  Give up on the conversation
                                                                                 if they appear distracted
        LISTEN                             DO:                                DON’T:

                                           •  Stay focused
                                                                              •  Leave them if they are distressed
                                           •  Respond flexibly and sensitively

                                           •  Ask for clarification
                                           •  Use sensitive language to recap
                                              what the person has shared with you

        ACT                                DO:                                DON’T:
                                           •  Let them know you care
                                                                              •  Make assumptions
                                           •  Remind them about the help      •  Try to ‘diagnose’

                                              available
                                           •  Escalate
        CHECK                              DO:                                DON’T:

                                                                              •  Leave it too long to talk again
                                           •  Let them know you are open to
        BACK                                  having another conversation

                                           •  Agree another time for a catch
                                              up to find out how they are doing
        TAKE CARE                          DO:                                DON’T:

                                                                              •  Take on responsibility for fixing
                                           •  Spend some time taking care of
        OF YOU                             •  Use the support systems yourself  •  Keep your feelings or problems
                                                                                 your co-worker’s problem
                                              yourself

                                                                                 to yourself


                                                            For support services or available resources, please refer to:

                                                                                      www.maritimewellbeing.com



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